What are the delivery times?
We ship within 1-3 business days. Delivery then takes 5-12 business days, depending on your location.
What materials are used?
Our jewelry is made of high-quality stainless steel, nickel-free, skin-friendly, and resistant to daily wear.
Can I exchange or return an item?
Yes, you can return items within 14 days. The product must be unworn and in its original packaging. Contact us at 💌 info@lunore.nl to register a return.
Is the jewelry water-resistant?
Stainless steel jewelry is resistant to water and sweat. However, we recommend avoiding contact with perfume and chlorine for the best quality.
How do I care for my jewelry?
Store your jewelry dry and separately. Polish them gently with a soft cloth to keep them beautiful.
Do you also ship outside the Netherlands?
Yes! We ship throughout Europe. Shipping costs and delivery times may vary per country.
What payment methods do you accept?
We accept iDEAL, credit card, and other common payment methods via Shopify Payments.
How can I contact you?
Send us a message via the contact page or email us at 💌 info@lunore.nl. We will respond within 1-2 business days.